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Portal

Layout & Navigation

Every page in the Pilvio.pro portal uses the same frame: a top bar, a left navigation menu, and the main content area. Once you recognise the frame, finding any feature becomes a matter of knowing which menu section owns it.

Several customers, and language

  • Customers. An account can belong to several customers. The Welcome page lists them all, and the Active customer selector in the top bar switches between them. Switching keeps you on the same page and reloads it with the other customer's resources.
  • Language. To change the portal language, open the user menu (your name, top right) → Preferences → General. The portal offers English, Français, Español, Nederlands, Português, Luganda, Magyar, Polski and Türkçe. The Docs link opens this documentation in the language you chose. The Welcome page and the IAM sign-in page have no language control.
┌──────────────────────────────────────────────────────────────────────────┐
│  [Portal name]   [Active customer]        [Spendings] [Portal] [User]   │  ← Top bar
├────────────────┬──────────────────────────────────────────────────────────┤
│ [Logo]         │                                                           │
│                │                    Main content area                      │
│  Left          │                                                           │
│  navigation    │   ┌────────────────────────────────────────────────────┐  │
│  menu          │   │  Action bar  (context-sensitive buttons)           │  │
│                │   └────────────────────────────────────────────────────┘  │
│                │                                                           │
│                │   List view  |  Details view  |  Creation wizard          │
│                │                                                           │
└────────────────┴──────────────────────────────────────────────────────────┘

Note

The left menu only appears once you are working inside a customer. When you first sign in you land on the Welcome page, which lists the customer accounts available to you — select one to enter it. See First Login & Portal Tour.

The left navigation menu

What you see in the left menu depends on your role. There are three audiences; each sees a superset of the one below it.

Role user

A role user (a member granted access through a role, not a customer admin) sees the resource sections:

Nav item Contains
Support How to contact your operator's help desk
Locations The locations available to you and the resources they offer
Cloudspaces Your isolated virtual networks, and the VMs inside them
Objectspaces S3-compatible object storage
Disks Boot and data disks
vGPUs Virtual GPU allocations, where the hardware is available
Recycle bin Deleted resources awaiting permanent removal
Spendings Cost analytics — see the note below
Docs This documentation
APIs The REST API: explore it, create JWTs and see your existing refresh tokens
IAM Your profile, organisations, teams and API keys

Spendings needs customer-admin access

The Spendings item can appear for a role user, but opening it requires customer-admin access; otherwise it opens an access denied page.

Customer admin

A customer admin sees everything a role user sees, plus an Admin group at the top of the menu (visible once a customer is selected):

Nav item Contains
Certificate Store TLS certificates for the customer
Roles Custom roles and their permissions
Service Accounts Non-human accounts for API/automation access
DNS The customer's own domains and records
License Notifications Software-license compliance notices for this customer
Audits Request log within this customer
Credit cards Payment cards (only listed when a payment provider is configured)
Billing Invoices and billing for this customer
Emergency notifications Operator notices to this customer
Backups Backup targets and policies
VDI VDI profiles and access

If you do not see the Admin group, your account does not hold the customer-admin role.

Cloud admin (platform operator)

Platform operators see one further group, Cloud admin, containing Customers, Billing, Locations, Notifications, Audits, Sales analysis, Software Licenses, Settings, Backups and License compliance. License compliance only appears when a customer has license issues. Operators also see this group without having selected a customer.

Two names appear in both the Admin and Cloud admin groups and mean different things: Audits under Admin shows activity within the selected customer, while Cloud admin → Audits covers the whole platform. DNS likewise appears under Admin for a customer's own domains, and again as a Settings tab for the platform-wide DNS configuration.

Note

Some sections (for example Software Licenses and Containerspaces) appear only when the feature is enabled for the customer, so a given account may not see every item listed above.

The top bar

Element What it does
Portal name Returns you to the Welcome page
Active customer The customer you are working in. Use it to switch customers; the copy icon beside it copies the customer ID
Opens Spending statistics
Returns you to the Welcome screen
User menu Your name. Contains your username, Preferences, and Logout

Tip

The customer ID is worth knowing where to find. Support requests are much faster to diagnose when they name the customer and the resource involved, and both are copyable from the portal.

Preferences

Preferences, opened from the user menu, has two sections:

  • General — your language. The portal supports English, Français, Español, Nederlands, Português, Luganda, Magyar, Polski and Türkçe.
  • Notifications — which email notifications you are subscribed to.

The Docs link in the left menu opens this documentation.

The standard navigation pattern

Every resource type follows the same three levels:

  1. List — select a section in the left menu to see all resources of that type.
  2. Details — click a resource's name to open it.
  3. Tabs — the details page carries tabs for everything belonging to that resource.

Lists, Details & Tabs covers this in full, and The Action Bar explains the buttons on a details page.

One consequence worth knowing early: some resources are nested. Virtual machines belong to a cloudspace, so you reach them through Cloudspaces rather than from a top-level menu item.

Note

Labels for tabs and buttons are displayed in capitals in the portal. This documentation writes them as you see them on screen — VMs, SAVE, DELETE CLOUDSPACE — while field labels are written normally.

A persistent bar at the bottom of the portal shows a tasks widget, for example 9 Tasks, 1 finished with an error or 0 Tasks Running. Clicking its monitor icon opens a bottom panel with API TASKS and VIRTUAL MACHINES tabs listing each task's Name, Time, Duration, Method type and Status. Long-running create actions, such as creating a cloudspace, also appear here as tasks with a Go to Task Details link.

Action buttons on narrow screens

On narrow screens, action buttons collapse into a MORE menu.

Welcome page home button

On the initial welcome/landing page (before selecting a customer), the home button in the top bar is disabled for non-admin users.

Next steps