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Roles at a Glance

Pilvio.pro has three kinds of users. Which one you are decides what you see in the left menu and what you can change.

Audience Who they are What they see
Cloud admin The platform operator that runs Pilvio.pro An extra Cloud admin menu group. It is described in the operator documentation and is not covered in these pages.
Admin A user who holds the customer-admin role on a customer account (see Who does what after you sign up) The Admin menu group, plus Software Licenses and Containerspaces, together with everything a role user sees
Role user Anyone who got access to a customer account through a role Locations, Cloudspaces, Objectspaces, Disks, vGPUs, Recycle bin, Spendings (listed, but opening it needs customer-admin access), Docs, APIs and IAM. They do not see the Admin group, Software Licenses or Containerspaces.

One account, several customers

A user account can belong to several customers. The Welcome page lists every customer you belong to; select one to enter it. See First Login.

How an Admin gives access

An Admin decides who gets access to the customer's resources, and how much:

  1. Create a role. Go to Admin > Roles > Add role, enter a Name and a Description, and choose the role's permissions. See Roles & Permissions.
  2. Add people to the role. Inviting a user happens in IAM. Roles & Permissions shows where to start it.
  3. Grant the role access to resources. For example, from a cloudspace's MORE menu you can open Roles & permissions and use GRANT ROLE ACCESS.
  4. For automation, use a service account. A service account is attached to roles and gets exactly the permissions of those roles.

Authorization Required

Some Admin actions, such as adding a role or a service account, first show an Authorization Required dialog. It asks for the owner scope of your organization in IAM (user:ownerof:organization) before the portal continues. Approve it with AUTHORIZE.

What a role user can and cannot reach

The table below shows which areas a role user can read, and which are refused. It was checked with a service account that holds a read-only role.

Area Admin Role user
Admin group (Certificate Store, Roles, Service Accounts, DNS, License Notifications, Audits, Credit cards, Billing, Emergency notifications, Backups, VDI) Yes No
Software Licenses Yes No
Containerspaces Yes No
Locations Yes Read
Cloudspaces Yes Read
Objectspaces Yes Read
Recycle bin Yes Read
Prices Yes Read
DNS records Yes Read
Backup targets and backup policies Yes Read
Certificates (Certificate Store) Yes Refused
DNS settings Yes Refused
VDI profiles Yes Refused
Backup workers Yes Refused
Audits Yes Refused
Roles Yes Refused
Service accounts Yes Refused

"Read" means the area can be opened and listed. What a role user can do beyond reading, such as creating or changing resources, depends on the permissions of their role. The Admin chooses those permissions when adding the role.

Next steps